HANDA Directmarketing
Copyright © 2009 by HANDA Directmarketing Limited · All Rights reserved · E-Mail: office@handadirectmarketing.co.uk
Selling is more than telling ...
SERVICE
Our extensive experience in the outbound call center industry, along with our technological solutions, quality assurance programs, and commitment to customer service excellence has helped many well-known corporations achieve maximum results from their direct marketing efforts through the use of our outbound call center approach.
Our integrated call management systems our outbound call center facilities use, systematically call consumers and transfer successful connections to a designated marketing representative (MR) who is dedicated and has been trained for the specific client application. As a call is presented to the MR, the consumer's name, address, and other available information are simultaneously presented on the MR's workstation along with a client's customized script.
Monitoring the results our outbound call center provides is an important aspect in selecting the outbound call center most capable of handling your needs. Our software systems permit you to immediately access online program results and shadow-monitor the performance of all your designated agents from a remote location. We will report information captured, summary results and more detailed statistical analyses in standardized reports or in a customized format specifically for you.
Our extensive experience in the outbound call center industry, along with our technological solutions, quality assurance programs, and commitment to customer service excellence has helped many well-known corporations achieve maximum results from their direct marketing efforts through the use of our outbound call center approach.
Our integrated call management systems our outbound call center facilities use, systematically call consumers and transfer successful connections to a designated marketing representative (MR) who is dedicated and has been trained for the specific client application. As a call is presented to the MR, the consumer's name, address, and other available information are simultaneously presented on the MR's workstation along with a client's customized script.
Monitoring the results our outbound call center provides is an important aspect in selecting the outbound call center most capable of handling your needs. Our software systems permit you to immediately access online program results and shadow-monitor the performance of all your designated agents from a remote location. We will report information captured, summary results and more detailed statistical analyses in standardized reports or in a customized format specifically for you.
